Learn More About IDSafeChoice

What IDSafeChoice will do for you:

If you suspect your identity has been stolen, one phone call to First Federal will put you in touch with a certified Advocate from Identity Safeguards. Your Advocate will provide a complete assessment of the case and a specific Recovery Plan within 72 hours, and continue to work on your behalf until all suspect events have been resolved. Identity Safeguards does all of the legwork for you. 

 
IDSafeChoice provides:

• Toll Free Victim Hotline to report a problem 
• Assignment of a recovery advocate within 24 business hours, and immediate action to stop the damage
• Online or overnight delivery of a personalized Damage Assessment/Recovery Plan, within 48 hours
• Recovery Plan activated by an assigned Recovery Advocate within 72 hours
• Provides fraud alerts to the three major credit bureaus, works with the FTC, Social Security Administration, US Postal Service, Department of Motor Vehicles, and local and federal law enforcement, among others, to restore your identity to pre-event status
• Recovery Advocate has the additional resources of a fraud investigator and legal counsel to assess complex cases
• Progress reports and post-recovery follow-up

Features and Benefits:
At NO COST... Now, personal checking account customers of First Federal will receive complete identity theft restoration if identity theft strikes. To obtain these services after you discover you are a victim could cost hundreds, possibly thousands of dollars. This benefit is provided by First Federal at no cost to you.
 
First Federal's Membership Benefits include:

• No registration necessary – the benefit is automatic for any First Federal checking account holder.
• One phone call to First Fed will put you in touch with the Victim Assistance Center.
• A Personal Recovery Advocate is assigned and starts recovery process within one business day.
• Three credit reports are reviewed with you.
• Fraud alerts are posted at all three credit bureaus.
• Your rights as a victim are explained.
• A Recovery plan is developed and documented for your review.
• Your Recovery Advocate contacts and works with all agencies, financial institutions and companies affected.
• Your Recovery Advocate completes and files all forms and follows up to make sure fraudulent activity is corrected.
• Your Recovery Advocate will contact you at 30, 60, and 90 days after the case is closed to determine if there are any additional problems.The case remains on file for 36 months in case of re-occurrence.
• You may access educational information to help you protect yourself and your family from identity theft.

To access your Identity Safeguards MEMBER ONLY Recovery Services:

• Call 208-733-4222 (800-278-9435) to report an identity theft incident.
• Provide contact information and details of why you think you are a potential victim of identity theft.
• A recovery advocate will be assigned and in-touch with you within 24 hours to begin the recovery process.

To learn more about Identity Safeguards, click here.